Only eligible wigs can be returned. Please contact me first about the problem, I will try my best to solve it. If your problem can’t be solved without return, I will be happy to accept it if it is in it's original state; or not a custom made or thin skin/silicone wig. You can then send the item back to the address on the original shipment. All Returns without communication will be rejected.
We gladly accept returns on all eligible products (such as instock units). I do sell refurbished or previously owned wigs, however, in order to return new units to the wig designers, a $45 reshipping fee will be applied for all returned merchandise. Return postage is on buyer.
Once the reshipping fee is applied, any balance remaining will be refunded to the PayPal account submitted with your original order.
Need more information? Get in touch with us via the form below and we'll get back to you as soon as possible!